In the 3 months ending September, Kenya’s largest telecommunications operator Safaricom increased the number of its subscribers by almost 670,000 maintaining the market share at 69 percent but experienced a 1.2 million plummet in number of active mobile phone users.
In reference to data obtained from the Communication Authority of Kenya (CAK) the number of mobile subscriptions stood at 38.5 million which was down from 39.7 million subscriptions recorded in the previous period, marking a decline of 3 percent, but a growth of 1.9 percent was recorded when drawing contrast to a similar period last year.
Consequently mobile penetration reduced to 87.3 percent down from 90 percent recorded during the preceding quarter. The Country’s 2nd largest telecom by market share Airtel Kenya gained 0.9 percent to push the market share to 17.5 percent during the period under review, while Equitel recorded a 0.8 percent increase to stand at 5.9 percent.
The drop in total mobile phone subscriber base from 39.7 million registered in June to 38.5 million as at end of 2016 was occasioned by the decision by Telkom Kenya’s revision of its customer base to include the active customers only, a result that saw the operator’s subscription numbers plummet by almost half from 5.2 million in June to 2.9 million in September 2016.
Meanwhile Telkom Kenya on Thursday announced the hiring of Ms. Claire Ruto as Chief legal and regulatory affairs officer. She previously served as general manager for regulatory affairs, East Africa at Multi choice Africa.